Why we choose DreamHost WordPress Hosting
Why we choose DreamHost WordPress Hosting
Competitive monthly fees and incredible, free add-ons make it both enticing and difficult to decide which hosting provider to go with. Though just about every hosting provider claims to offer services tailored to WordPress sites, few deliver on their promise.
In this article, we’ll review one of the top hosting providers out there, discuss the top features it has to offer, and test it out in a real-world scenario to evaluate its performance. Hopefully, by the time you’re through with this post you’ll have deeper insight into the services DreamHost provides.
Let’s go over some background information before we delve into the benchmarks.
One of the best features DreamHost has to offer WordPress webmasters is that their staff is full of professional WordPress experts that can help out with issues that might be specific to their content management system (CMS). In fact, the company is currently powering 750,000 WordPress installations!
DreamHost’s commitment to embracing open-source technology and providing unparalleled service to all of their customers makes the company stand out in the crowd. A solid background raises the bar even further and with DreamHost we expect nothing but the best in terms of reliability, speed, performance, customer service, and ease of use.
DreamHost GTMetrix Results
DreamHost’s Customer Service Is Definitely Something to Rave About
DreamHost is backed by a team of professionals and WordPress experts that provide dedicated support to all of their customers. The company’s in-house Sales and Support team is available around the clock to help you out whenever you need it. Existing customers simply login to their site’s control panel and send in a ticket with their query.
Security. When it comes to security, DreamHost offers WordPress-specific firewall on their managed hosting plan that is tuned to block out any vulnerabilities and offers brute-force attack mitigation. However, the shared hosting solution doesn’t offer this feature.
Uptime & Reliability of Dreamhost
DreamHost offers a 100% uptime guarantee across its shared, VPS, and dedicated hosting plans. If a fault at DreamHost causes your website, email, database, webmail, SSH, or FTP to go down, you’ll get a credit of one free day’s hosting for every hour of downtime.
DreamHost doesn’t publish any data about uptime on its website, but it maintains a detailed status blog at dreamhoststatus.com. DreamHost’s two data centers in Los Angeles have provision of three megawatts of uninterrupted power supply. Both facilities are equipped to handle earthquakes and fire.
Customers can manually back up their account data (including mailboxes) and websites from their control panel.
Customer support details
DreamHost doesn’t provide telephone support, but for a small premium you can have a staff member call you. The extra fee also includes live chat support. Otherwise, all support is through email and/or tickets.
Customers can also get answers to technical questions in a wiki (which acts as a knowledge base) and forum on the DreamHost support portal, as well as on the network status blog. What’s more, the vendor keeps customers up to date with a regular newsletter.
